Terms and Conditions for HearthWatt Energy

Welcome to HearthWatt Energy! These terms and conditions outline the rules and regulations for the use of HearthWatt Energy's website, located at www.hearthwattenergy.co.uk, and for engaging with our prepaid electricity metering and smart energy management services.

By accessing this website and/or using our services, we assume you accept these terms and conditions. Do not continue to use HearthWatt Energy if you do not agree to take all of the terms and conditions stated on this page.

1. Definitions

• "Company," "We," "Our," "Us" refers to HearthWatt Energy, located at 315 Elmbridge Road, Suite 4B, Manchester, Greater Manchester, M14 6FH, United Kingdom.
• "Service" refers to the prepaid electricity metering, smart energy management, on-demand power top-up services, customer energy usage analytics, installation, and maintenance of prepay power systems provided by HearthWatt Energy.
• "User," "You," "Your" refers to the individual or entity accessing or using the Service.
• "Account" means a unique account created for You to access our Service or parts of our Service.
• "Website" refers to www.hearthwattenergy.co.uk.

2. Acceptance of Terms

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions, You may not access the Service.

3. Privacy Policy

Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service. It can be found at privacy.html.

4. User Accounts

4.1. Account Creation

To access certain features of the Service, You may be required to create an Account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

4.2. Account Security

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.

You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your Account.

4.3. Suspension and Termination

We may suspend or terminate Your Account and refuse any and all current or future use of the Service, if you provide any information that is untrue, inaccurate, not current or incomplete, or if We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete.

5. Service Provision

5.1. Prepaid Electricity Metering

Our prepaid metering service allows You to manage your electricity consumption by purchasing power units in advance. Details regarding top-up methods, tariffs, and unit conversion will be provided upon service agreement.

5.2. Smart Energy Management

Access to our smart energy management platform provides tools for monitoring energy usage, setting consumption alerts, and optimizing power usage. Features are subject to change and continuous improvement.

5.3. Installation and Maintenance

HearthWatt Energy provides professional installation and ongoing maintenance services for all our prepaid power systems. Specific terms for installation, warranty, and call-out fees will be outlined in your service contract.

6. Intellectual Property

The Service and its original content (excluding content provided by You or other users), features, and functionality are and will remain the exclusive property of HearthWatt Energy and its licensors. The Service is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of HearthWatt Energy.

7. Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by HearthWatt Energy.

HearthWatt Energy has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that HearthWatt Energy shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

8. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Company makes no representations or warranties of any kind, express or implied, as to the operation of their services, or the information, content or materials included thereon.

9. Limitation of Liability

In no event shall HearthWatt Energy, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) Your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of Your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not We have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

10. Governing Law

These Terms and Conditions shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

11. Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

12. Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

• By email: contact@hearthwattenergy.co.uk
• By phone: +44 161 234 7859
• By visiting this page on our website: contact.html